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Return & Exchange Policy

AT BONRETAIL, WE'RE COMMITTED TO YOU. WE'RE ABLE TO OFFER YOU AMAZING DISCOUNTS BECAUSE WE DON'T HOUSE INVENTORY AFTER OUR SALES END, AND THEREFORE CANNOT PROCESS RETURNS EXCEPT IN VERY LIMITED CIRCUMSTANCES. 

HOWEVER, WE WANT YOU TO BE DELIGHTED. IF SOMETHING DOESN'T MEET YOUR EXPECTATIONS, WE'RE COMMITTED TO DOING OUR BEST TO FIND A SOLUTION.

YOU CAN EASILY PROCESS A RETURN, REPLACEMENT OR EXCHANGE FOR A REFUND WITHIN 30 DAYS of DELIVERY RETURN SHIPPING AT YOUR OWN COST,  AND THE ITEM MUST BE IN ITS ORINGINAL CONDITION AND PACKAGING TO BE ACCETPED.

NOTE: THE ORIGINAL SHIPPING FEE IS NON-REFUNDABLE.

TO START A RETURN REQUEST, YOU CAN CONTACT OUR CUSTOMER SUPPORT TEAM AT SERVICE@BONRETAIL.COM.

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